Frequently Asked Questions
Everything you need to know about our fashion and toy collections.
What is your return policy for apparel?
We offer a 30-day return policy for all unworn clothing items with original tags attached. Items must be in their original packaging to qualify for a full refund.
How do I determine the right size for my child?
Each product page features a detailed size guide. We recommend measuring your child's height and chest to compare against our brand-specific charts for the most accurate fit.
How long does shipping take?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout for those who need their fashion finds and toys sooner.
Do you offer international shipping?
Currently, we ship to over 50 countries worldwide. Shipping costs and delivery timelines vary depending on your location and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Can I track my order in real-time?
Yes, once your order is dispatched, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.